Privacy Policy

RN.com is committed to safeguarding your online privacy, whether you are a nurse, technologist, administrator or general visitor to our Web site. As a result, we have made the commitment not to disclose any of your personal information to third parties without your consent (subject to the limited circumstances set forth below). Please read the following policy to understand how we collect personal information from you, use the information, and protect the information. Since this policy may change from time to time, we recommend that you refer to it regularly. Last update: June 24, 2004

Who we are

The RN.com site (lms.rn.com) is an information/education/career site on the World Wide Web. The site is owned and operated by RN.com, located in San Diego, California.

RN.com has been serving the nursing community since February 2000, and has become one of the industry's leading nursing resource providers. Founded by healthcare professionals, we are dedicated to providing both our customers and clients with the highest level of customer service.


RN.com is dedicated to providing the nursing community with a comprehensive collection of professional resources that our members can use to advance their professional career.

Contact information

12400 High Bluff Drive
San Diego, CA 92130

What information we know about you and how we use it

Although we may collect certain information from you as discussed below, please be reassured in knowing the following:

  • We will not disclose any of your personal information unless you authorize us to do so, except where needed to deliver a service or product ordered by you or under the limited circumstances set forth below.
  • We will always give you the opportunity to access and correct your personal information at any time.
  • We will not disclose your application status without your authorization.

Personal information that you give us

There are various areas on our Web site where we either require or permit you to transfer personal information voluntarily, including in the Education section and within the travel application. We use this personal information solely for the purpose specified at the time you input such information. For example, by using various features of our Web site we may need to collect your name, address, telephone numbers, email addresses, licensure, certifications, education, and/or employment history, dates available to travel, eligibility to work in the United States, legal history, other occupations and any comments related to this data.

Information that we derive independently from your use of our site

Aside from any information you may actively disclose to us, there is other, less obvious, information which we might obtain from you. We may use such information for internal purposes such as to improve the content of our Web pages and/or to customize the layout of our pages for each individual according to their preferences. In addition, we may track your account history regarding your participation on the Web site.

Aggregate information

Our system automatically collects information about the areas visitors frequent on our Web site. We may use this aggregate information to understand how our members as a group use the services we provide so that we can improve our Web site. Furthermore, we may share such aggregate statistical information with our partners, affiliates or other outside companies, but in doing so, we will not disclose individual names or other personal information. Some examples of how we aggregate such information are as follows:

Cookies: A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. Cookies are widely used on the Internet and have become an industry standard. Cookies enable user registration ,log in and personalization, among other things. Although a cookie cannot, in and of itself, identify you, it can identify your computer. Your browser is most likely set up to accept cookies automatically. If you would like to disable this feature you may do so by adjusting the options or preferences in your browser. However, by doing so, you will lose some of the conveniences of our Web pages.

IP Addresses: An IP address is a number that is automatically assigned to your computer whenever you begin service with an Internet Service Provider. We collect IP addresses for the purposes of system administration and to audit the use of our site. Each time you log onto our site and each time you request one of our pages, our server logs your IP address. Although we log your session with us, we will not normally link your IP address to anything that can enable us to identify you. However, we can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with our 'Terms of use' or to protect our service, site, users or others.

Computer Information: We query your computer automatically for information about the computer or operating system you are using such as the baud rate of your modem or error messages you may have received. We may do so in order to fit our services to your individual needs and to diagnose problems you may be having with our Web site. We use a unique identifier in the form of a user ID to give you access to special areas of our Web site intended for registered users.

Geographic Location: We may gather information about your geographical location by determining where your computer is located. We do this in order to provide either localized service or to provide faster service by sending your server localized content.

Other Information: We may require other information for tracking or verifying compliance with our policies, abiding by federal, state and local laws and for editorial and feedback solicitation purposes. In addition, from time to time, we may use your information for new, unanticipated uses, such as notification of new services, announcements and general communications. If our information practices materially change at some time in the future, we will post such change to the site before we use your data for these new purposes. If you are concerned about how your information is used, please periodically check this privacy policy.

How to access and change your user information We encourage you to correct and update information related to your application by sending an e-mail to us at info@RN.com. You can do so by logging in to the member area of the RN.com site and selecting 'Update my account information.'

When we may be forced to disclose We may disclose user information in special cases when we believe in good faith that such disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property or the rights or property of our users or others. We also may disclose user information when we believe in good faith that the law requires it. Finally, in the event of a merger, sale of all or substantially all of RN.com's assets or a consolidation, we reserve the right to transfer such personal information to a third party who agrees to abide by this Privacy Policy and use such personal information only for the purposes it was originally provided.


If at any time you object to our use of your personal information, including use of your email address, you may stop that use by email request to info@RN.com.

Links to other sites Linking to other sites is an integral part of the functionality of the Internet and therefore of our site. Any link to a page which displays a URL of a non-RN.com site in the address window of your browser or which indicates that it is "powered by" an entity other than RN.com, is a link to a site outside of our service. This includes links to any partners that may link to RN.com or are part of a co-branding or partnership agreement, as well as other suggested links or links our users may post. These other sites may send their own cookies to you, collect data or solicit personal information. Please note that we cannot guarantee and are not responsible for the content of outside sites.

You should be aware that such third parties may request and record registration information about you. We cannot guarantee your privacy on such other Web sites and do not necessarily have control over their privacy policies or content. We urge you to review carefully the privacy policy of any such third party provider prior to registering for a continuing education course to determine how your personal information will be used. Your correspondence or business dealings with any third party providers, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such providers.


The importance of security is a top priority for us. We exercise great care in providing transmission of your information from your Internet connection to our servers. We also protect user-information off-line. Our server is located in a locked room that is maintained by trained security staff. In addition, all of your data is handled only by authorized personnel and our database servers have a backup system to prevent loss of data. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and we will not be held liable should a third party illegally obtain your personal information. While we have made a great effort to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

To help protect your account, please keep your password(s) secure and do not reveal them to anyone. We suggest that you pick a non-obvious password and one that mixes numbers and letters. In addition, remember to log out of your account and to close your browser window whenever you leave your computer. This is to ensure that others cannot access your personal information and correspondence, as your computer may be accessible to others or used in a shared setting. Ultimately, you are responsible for maintaining the secrecy of your passwords and user account information.

Our policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond our control, and is not to be applied in any manner contrary to applicable law or governmental regulation.

Please review our 'Terms of use'policy for additional information related to the use of our services.

RN.com's privacy policy is effective as of March 12, 2004.